Privacy Policy
This Privacy Policy explains how LevantCash collects, uses, shares, retains, and protects personal information when you visit our website, create an account, use the platform, complete offers or surveys, or contact us.
1. Who operates LevantCash
LevantCash is currently operated by Kifah Alhussein in an individual capacity in the United Arab Emirates. For applicable data-protection purposes, the operator is responsible for the personal information processed directly by LevantCash.
A legal entity is intended to be incorporated at a later stage. Responsibility for operating the platform and processing relevant information may be transferred to that entity after users are informed and this Policy is updated.
2. Scope
This Policy applies to the LevantCash website, accounts, wallet and reward features, support channels, and future mobile applications. Third-party offer, game, survey, payment, and withdrawal services have their own privacy practices.
3. Information we collect
- Account information: name, email address, country code, phone number if supplied, password in hashed form, verification status, and account preferences.
- Activity and reward information: user and transaction identifiers, offer or survey status, points, rewards, wallet entries, referrals, withdrawals, disputes, reversals, and support records.
- Technical and security information: IP address, device and browser type, operating system, language, approximate location derived from IP, timestamps, access logs, cookies or similar identifiers, and fraud or VPN indicators.
- Payment information: payout or payment method details needed to process a transaction. Payment providers may collect additional financial information directly.
- Communications: messages, attachments, feedback, and information provided when you contact us.
- Survey information: eligibility answers, demographic details, opinions, and other responses you voluntarily provide directly to a survey provider.
4. How information is collected
We collect information from you, automatically from your browser or device, through platform transactions and security systems, and from service providers that confirm completion, rewards, reversals, payments, or suspected misuse.
5. GDPR and UK GDPR: purposes and legal bases
For users in the European Economic Area and the United Kingdom, we process personal information in accordance with the GDPR and UK GDPR where applicable. The data controller is identified in Section 1 of this Policy.
- Create, verify, secure, and administer accounts.
- Display eligible opportunities and process points, rewards, referrals, payments, and withdrawals.
- Match provider callbacks to the correct account and maintain accurate transaction records.
- Detect bots, duplicate accounts, VPN abuse, manipulation, fraud, and violations of our Terms.
- Provide support, investigate disputes, and communicate service or policy updates.
- Analyze and improve performance, reliability, usability, and security.
- Comply with legal, tax, accounting, regulatory, and contractual requirements.
Where required, processing is based on consent. Depending on the context, we may also process information to perform our agreement with you, comply with law, or pursue legitimate interests such as security, fraud prevention, support, and service improvement.
6. Offer and survey providers
LevantCash may connect you to third-party providers, including TheoremReach, that determine eligibility, deliver surveys or activities, and confirm outcomes. We may send a provider a platform user identifier and necessary technical or transaction information. The provider may separately collect device data, IP address, demographic information, eligibility answers, and survey responses.
Your participation is voluntary. Information entered on a provider’s page is processed under that provider’s privacy policy. Review the applicable notice before participating, including the TheoremReach Privacy Policy when using its surveys.
7. When we share information
We may share information only as reasonably necessary with offer and survey providers, hosting and infrastructure vendors, email and verification services, analytics and fraud-prevention vendors, payment or payout providers, professional advisers, and public authorities when legally required.
We may also transfer relevant information as part of a future incorporation, financing, merger, sale, or transfer of the platform, subject to applicable safeguards and notice requirements.
8. Cookies and similar technologies
We may use cookies, sessions, local storage, and similar technologies to keep you signed in, remember language or theme choices, protect forms, prevent abuse, measure performance, and support provider integrations. Where required, non-essential technologies will be used only after an applicable choice or consent.
9. International transfers
LevantCash is operated from the United Arab Emirates and works with providers in other countries, including the United States and Europe. Your information may therefore be processed outside your country. Where applicable, we use contractual, organizational, or other legally recognized safeguards for such transfers.
10. Data retention
We keep information only for as long as reasonably necessary for the purposes described here. Account and transaction records may be retained while the account is active and afterward when required for fraud prevention, disputes, accounting, tax, legal obligations, or enforcement. Information no longer needed is deleted, anonymized, or securely isolated, subject to backup cycles and legal requirements.
11. Security
We use reasonable technical and organizational measures, including access controls, encrypted transmission, hashed passwords, verification controls, logging, and restricted administrative access. No online service can guarantee absolute security. Please protect your password and contact us if you suspect unauthorized access.
12. GDPR and UK GDPR data subject rights
Depending on your location and applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also have the right to appeal a refusal or complain to a competent data-protection authority.
Send requests to partnerships@levantcash.com. We may verify your identity before acting and may retain information where an exception or legal obligation applies. Where GDPR or UK GDPR applies, we will respond within the legally required period, generally within one month, subject to any lawful extension.
13. Automated security and fraud decisions
LevantCash and its providers may use automated signals to identify suspicious activity, duplicate accounts, unusual transaction patterns, VPN or proxy use, bots, and provider reversals. These signals may temporarily hold a reward, restrict an activity, or flag an account for review. You may contact us to request a review of a decision you believe is incorrect.
14. Children’s privacy
LevantCash is not intended for anyone under 18. We do not knowingly permit minors to create accounts or participate in rewarded activities. If we learn that a minor’s information has been submitted, we may close the account and delete or restrict the information as required by law.
15. California Privacy Notice (CCPA/CPRA)
This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), applies to our processing.
During the preceding 12 months, we may have collected the categories described in Section 3, including identifiers, transaction and reward records, internet or other electronic network activity, approximate location derived from IP address, survey and offer activity, and account-login or payment-related information that may qualify as sensitive personal information under California law.
We obtain this information directly from you, automatically from your device or use of the platform, and from offer, survey, payment, security, and fraud-prevention partners. We use it to operate accounts and rewards, provide offers and surveys, process transactions, provide support, secure the platform, prevent fraud, meet legal obligations, and improve our services.
We may disclose necessary categories of personal information for business purposes to offer and survey providers, payment providers, and hosting, email, security, fraud-prevention, and support services.
We do not sell personal information in exchange for money. Certain disclosures to offer or survey partners may be considered a sale or sharing under California law. Where applicable, California residents may request to opt out by using the contact method in this Policy. We do not use or disclose sensitive personal information to infer characteristics about you beyond purposes permitted by applicable California law.
California residents may have the right to know, access, correct, delete, or obtain a portable copy of eligible personal information; opt out of its sale or sharing; limit certain uses or disclosures of sensitive personal information; and receive no discriminatory treatment for exercising these rights.
To submit a California privacy request, email partnerships@levantcash.com. We may verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law.
16. Updates and contact
We may update this Policy when our services, providers, legal requirements, or operating entity change. We will publish the updated version and effective date and, where required, request renewed consent for material changes.
Data controller / Platform operator: Kifah Alhussein
Location: United Arab Emirates
Email: partnerships@levantcash.com